Thank you seems to be the hardest word ?

I was searched by one of my bosses early in the morning according to one of my colleague. Not even before i have arrived to work yet. As his room can see clearly who walks in and out of the office, i was called upon even before i had the chance to put my backpack on my workstation yet. It seems he has a problem with his computer. I've checked it out and it seems his processor was runnig at 100% and the memory usage keeps on increasing even though there were no programs running. He said that he needed the laptop to be ready before afternoon.

So okay then. Being a guy who likes to help out others, i stayed on figuring what could be the problem as it was not detected by the Anti Virus. According to a friend of mine, that laptop was recently fixed by the IT department. He said the IT department said the problem was because of the battery. Wait a minute ? Come again.

Now i've heard some stories but this isn't one of them. I know that if a laptop runs on battery the performance is somehow lower. But changing a battery because the CPU is utilised at 100%?? Where did the dude graduated from?

After carefully analysing, i finally found a process that was running within windows and utilising the memory like nobody's business. After researching it through Google, i finally found the cause. The culprint process was winmgmt.exe. Not to be confused with WinMgmt. Yup, the capital letters.

So after spending so much time, i decided to go commando to the registry editor deleting every single registry that had connection with the culprit. Copied and restored the original WinMgmt exe and dll file, the CPU was running at correct resources again. By then, the boss was still out of his room in a meeting so i left the laptop there.

Before going back home later that evening, i went back to the office again and asking him whether his laptop is okay? He said no and it still had problem. WTF? i went straightly to the computer and checking the memory and cpu usage right in front of him. And then he said, oh it's ok. That was it.

That was it? What ever happened to a simple thank you. I waisted half a day doing something that a whole department couldn't do and not even a simple thank you. Yeah thanks a lot dude. Be sure to look for me again when the lights, thumbrive or radio is not functioning well. Oh by the way, this was not part of my jobscope. I'm hurt.

Moral of the story:
1 - where's my thank you
2 - 100% cpu and memory utilisation is not caused by a problematic laptop battery.